Returning Used Candles

Over the last few months, I have seen post after post of people returning used candles to the store and getting brand new candles using the stores 100% Guarantee.  Per the Bath & Body Works website their returns policy is “We just want you to love it! Return anything, anytime for any reason. 100% Guaranteed.

If at any time you’re not completely satisfied with the quality of our products, you may return them to any of our Bath & Body Works or White Barn Stores in the US for a full refund, subject to the terms of our Return Policy.”

The key to the policy is if you’re not completely satisfied with the product.  If you are burning the candle till there is nothing left you were satisfied with the product.  You have used it for its intended purpose and liked it well enough to use all of it.

I am all for returning items that are defective or if it can’t be used for some reason.  However completely using a product and then returning it is completely wrong.  That is abusing the system. 

What is your opinion on this?

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New Years Resolutions

As I am reflecting upon all the things I have been able to accomplish with my small business in 2021 I wonder what can I do better in 2022?  Any suggestions you have please feel free to reply to this email and let me know.  I am always open to new ideas.

As a result of my reflection I came up with the following on things that I am going to work on in 2022.

1.  Continue to give back to both my online and local community.

2.  Post 2 TikToK videos a day making sure to include one that is informative to my TikTok Channel.

3.  Send informative emails weekly along with special offers.

4.  Increase my Blog postings.

Please follow along with my journey on completing these goals by joining my TikTok (@simpletreasuresforsale), blog (simpletreasuresforsaleblog.wordpress.com), & Facebook Busienss Page (@simpletreasuresforsale).

Don’t Be A Shipageddon Victim

What’s Shipageddon?  Shipageddon is when the shipping carriers get overloaded which causes delays.  We experienced it in 2020 and it is expected to return for this holiday season due to an employee shortage.  

What does this mean for you?  It means that if your planning on ordering your holiday packages at the last minute they more than likely will not arrive in time.  In order to get around this you might be considering purchasing locally at the last minute.  This isn’t going to work either because the stores are having the issue.  Their stock won’t be arriving on time either therefore making your instore options limited.

What’s your best course of action?  Order early.  Money an issue?  Try spreading out our holiday shopping out over the a few weeks but still order early.  Don’t wait till the last minute.

As an incentive to do your shopping early I am offering free shipping plus a free mystery gift with your order. No minimum order required. Use discount code Shipageddon expires 11/25/21. (US customers only)

What are the benefits to using products with essential oils?

Essential oils are mixes extracted from plants. The oils catch the plant’s aroma and flavor, or “embodiment.” There are more than 90 types of essential oils, each having its own unique smell and properties to nourish your skin or hair. Here’s a list of some popular essential oils and the health claims belongs to them:

How essential oils work?
Essential oils are most commonly used in the practice of aromatherapy, in which they are inhaled through various methods. Essential oils are not meant to be swallowed. The chemicals in essential oils can interact with your body in several ways. When applied to your skin, some plant chemicals are absorbed. It’s thought that certain application methods can improve absorption, such as applying with heat or to different areas of the body
Essential oils for easing stress:
Lavender: “Lavender is celebrated for its ability to relax, to calm, and sooth — not only the mind but the skin as well.
Bergamot: A delightful Italian citrus fruit whose essential oil is pressed from the peel. “It’s cooling and refreshing, fresh, floral, and fruity at the same time.
Frankincense: “When dealing with stress, nervous tension, anxiety, and even depression, this is a fantastic essential oil to work with.
Sandalwood: Used to calm nerves and help with focus.
Peppermint: Used to boost energy and aid digestion.
Rose: Used to improve mood and reduce anxiety.
Chamomile: Used to improve mood and relaxation.
Jasmine: Used to help with depression, childbirth, and Libido.
Lemon: Used to aid digestion, mood, headaches, and more.

Essential oils for healthier hair:

Cedarwood: “This oil fortifies the hair cuticle and strengthens hairs.
Laurel: “The essential oil from laurel has been extensively used in hair care preparations, especially in Greece.
Rosemary: The oil from this herb stimulates blood circulation to the scalp, thus promoting hair growth.

Year End Reflection

As I am sure everyone has noticed 2019 has been a very busy and active year for Simple Treasures.   We have done our best to but our best foot forward and stay true to our core values.

1. A commitment to integrity, fairness and responsibility
2. Delivering our very best in all we do, holding ourselves accountable for results.

In 2019 we implemented several new ways of communication.  Not all have come easily for us and we have had some bumps along the way.  Some examples are listed below.
 

1. Weekly newsletter
2.  Instagram Stories
3.  Facebook Stories
4. Posted new products on twitter
5. Text message advertising
6. Google My Business
7. Holiday Flash Sales
8. Facebook Messenger New Product Alerts
9. Billboards

We have tried to send some interesting information in our weekly emails instead of constantly pushing for sales.  Not sure if we have succeeded with this but it was never our goal to be pushy.   We have only wanted to interact with our customers.

Along with our trying to provide information in a fun and informative way we have also tried to gather input from our current customers on what they wanted to see on the website.   We have set out to accomplish this 2 different ways.

        1.  Survey Monday Email
        2.  Bradley University Case Study

The information we received back has been invaluable and we can’t express enough our thanks to those who completed the survey.   We also want to thank the students at Bradley University for the case study they completed.   We hope to make several more improvements in 2020 as a result from that case study.

In the end we are very thankful for the opportunities that 2019 has brought to us and look forward to see what new things to come in 2020.