Returning Used Candles

Over the last few months, I have seen post after post of people returning used candles to the store and getting brand new candles using the stores 100% Guarantee.  Per the Bath & Body Works website their returns policy is “We just want you to love it! Return anything, anytime for any reason. 100% Guaranteed.

If at any time you’re not completely satisfied with the quality of our products, you may return them to any of our Bath & Body Works or White Barn Stores in the US for a full refund, subject to the terms of our Return Policy.”

The key to the policy is if you’re not completely satisfied with the product.  If you are burning the candle till there is nothing left you were satisfied with the product.  You have used it for its intended purpose and liked it well enough to use all of it.

I am all for returning items that are defective or if it can’t be used for some reason.  However completely using a product and then returning it is completely wrong.  That is abusing the system. 

What is your opinion on this?

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New Years Resolutions

As I am reflecting upon all the things I have been able to accomplish with my small business in 2021 I wonder what can I do better in 2022?  Any suggestions you have please feel free to reply to this email and let me know.  I am always open to new ideas.

As a result of my reflection I came up with the following on things that I am going to work on in 2022.

1.  Continue to give back to both my online and local community.

2.  Post 2 TikToK videos a day making sure to include one that is informative to my TikTok Channel.

3.  Send informative emails weekly along with special offers.

4.  Increase my Blog postings.

Please follow along with my journey on completing these goals by joining my TikTok (@simpletreasuresforsale), blog (simpletreasuresforsaleblog.wordpress.com), & Facebook Busienss Page (@simpletreasuresforsale).

Don’t Be A Shipageddon Victim

What’s Shipageddon?  Shipageddon is when the shipping carriers get overloaded which causes delays.  We experienced it in 2020 and it is expected to return for this holiday season due to an employee shortage.  

What does this mean for you?  It means that if your planning on ordering your holiday packages at the last minute they more than likely will not arrive in time.  In order to get around this you might be considering purchasing locally at the last minute.  This isn’t going to work either because the stores are having the issue.  Their stock won’t be arriving on time either therefore making your instore options limited.

What’s your best course of action?  Order early.  Money an issue?  Try spreading out our holiday shopping out over the a few weeks but still order early.  Don’t wait till the last minute.

As an incentive to do your shopping early I am offering free shipping plus a free mystery gift with your order. No minimum order required. Use discount code Shipageddon expires 11/25/21. (US customers only)

Year End Reflection

As I am sure everyone has noticed 2019 has been a very busy and active year for Simple Treasures.   We have done our best to but our best foot forward and stay true to our core values.

1. A commitment to integrity, fairness and responsibility
2. Delivering our very best in all we do, holding ourselves accountable for results.

In 2019 we implemented several new ways of communication.  Not all have come easily for us and we have had some bumps along the way.  Some examples are listed below.
 

1. Weekly newsletter
2.  Instagram Stories
3.  Facebook Stories
4. Posted new products on twitter
5. Text message advertising
6. Google My Business
7. Holiday Flash Sales
8. Facebook Messenger New Product Alerts
9. Billboards

We have tried to send some interesting information in our weekly emails instead of constantly pushing for sales.  Not sure if we have succeeded with this but it was never our goal to be pushy.   We have only wanted to interact with our customers.

Along with our trying to provide information in a fun and informative way we have also tried to gather input from our current customers on what they wanted to see on the website.   We have set out to accomplish this 2 different ways.

        1.  Survey Monday Email
        2.  Bradley University Case Study

The information we received back has been invaluable and we can’t express enough our thanks to those who completed the survey.   We also want to thank the students at Bradley University for the case study they completed.   We hope to make several more improvements in 2020 as a result from that case study.

In the end we are very thankful for the opportunities that 2019 has brought to us and look forward to see what new things to come in 2020.

Simple Treasures Core Values a commitment to integrity, fairness and responsibility

Simple Treasures holds its core values in very high regard. We make sure that each and every item we offer is skin friendly and does not have any adverse effects on your body in any way.

We maintain high standards of integrity whereby, we ensure the products we have in our store are up to date, safe to use and pass through the quality control checks. We sell exactly what is advertised. All features of the product listed on the website are in compliance with what the product actually offers. There is no exaggeration or
maneuvering to boost our sales.  

We at Simple Treasures are fair with our customers, their trust and the value of their
money. We manage to build amicable relations with our clients by being fair with the products we sell. Our prices are competitive and these standards of fairness allow us to win their trust. This is why our customers keep getting back to us for buying more.

Simple Treasures is a group of highly responsible people. We take full responsibility of
what we sell, at what price we sell, and your satisfaction above all. Our positive repute has been possible because of our responsible behavior towards our clients. A happy and satisfied client enables us to work with even stronger dedication to serve you with the best.

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